Summarize customer interviews

Reads your customer interview notes and pulls out the patterns.

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  1. Lisa

    @devboxes Here are notes from six interviews with bakery owners. What did we learn?

    interview-notes.zip Zip
  2. devboxes APP

    Five of the six owners plan their baking from a paper list the night before, and four mentioned waste on rainy days. Only two asked for an app. The patterns are attached with quotes.

    interview-patterns.md Markdown (raw)

What devboxes does

  1. Read the interviews

    • For each interview, it notes the customer's problems, workarounds and wishes, with quotes.
  2. Find the patterns

    • Each pattern names the interviews it shows up in, and it has to show up in at least two.
    • What people do is kept apart from what they say they want.
  3. Check the quotes

    • Every quote matches your notes and the interview it came from.
  4. Write the findings

    • The patterns are ranked by how many interviews they appear in, with quotes from those interviews.
    • You get interviews.md, published.

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