Product
Acme
@devboxes three customers asked this month for invoices in English. can you file it for billing with what would need to change? want to bring it to planning
Looked at 3 sources Searched invoice and reminder text Opened the formatting module Filed ENG-224 for billing Filed ENG-224 for billing. Invoice text and reminder emails are written in German only, but dates and amounts already go through one formatting module, so most of the work is translation.
Linear
ENG-224 Send invoices and reminders in English when the customer asks
Backlog Billing, Feature
Filed ENG-224
Requested by three customers this month.
Needs work: invoice text and reminder emails are written in German only.
Already there: dates and amounts go through one formatting module.
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Product
Acme
@devboxes customers keep asking to pause a subscription instead of cancelling. can you file this for billing with what would have to change?
Filed ENG-231 for billing with what pausing would change. The biggest part is the invoice schedule, which assumes a subscription is either active or cancelled.
Filed ENG-231
product
@devboxes what happens right now when someone downgrades in the middle of a billing month?
The downgrade takes effect at the start of the next billing month. Until then they keep the bigger plan they paid for.
releases
@devboxes can you draft release notes for everything since 2.3.0?
Drafted the release notes for 2.4.0 with the six changes customers will notice. I left out two internal fixes.
Release notes drafted
The parts of your product the request would change, with a link back to the conversation.
Yes. devboxes prepares the change, and your team decides when it goes live.
Yes. Tell devboxes once how your team wants answers, and the preference applies to everyone on the team.
