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support
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@devboxes Müller GmbH and Brandt & Söhne both got their payment reminder twice, on Saturday and again on Monday. can you file it for billing in Linear? please don't fix it yet, Lisa wants to plan it in first
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Looked at 4 sources
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Read this thread
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Found Tuesday's reminder change
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Read the weekend rule in the reminder job
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Filed ENG-219 for billing
Since Tuesday's release, reminders due on a weekend move to Monday, and the job still sends the weekend one too, so those customers get both. I filed
ENG-219 for billing with a recommended fix and left the code as it is.
Linear
ENG-219 Weekend payment reminders go out twice
Backlog Billing, Bug
Filed ENG-219
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Tasks to ask for in Slack
- Draft replies to customer emails Drafts a reply to every customer email you paste.
- Answer a customer question from your website Looks up the answer on your website and help pages, then drafts a reply that links to them.
- Reply to customer reviews Drafts a personal reply to every review you paste, starting with the angry ones.
- Write a proposal Writes a proposal from your call notes and your pricing.
- Write a landing page Writes the text for a landing page that sells a single offer.
- Plan a week of posts Plans and drafts a week of social posts that work toward one goal.
- Turn an idea into a spec Turns a rough idea into a short spec your team can build from.
- Turn meeting notes into action items Turns your meeting notes into action items and a follow-up email.
- Chase an overdue invoice Drafts a friendly reminder for an unpaid invoice, and a firmer one if you need it.