What you ask
Search Acme
sales
2
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@devboxes Here's the transcript of my call with Acme. What should I have done differently?
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Their real concern came up at minute 14, when they asked who maintains it after launch, and the call moved on. Next time, ask about their team's time first. The rest of the feedback is attached with quotes.
call-feedback.md Markdown (raw)
What devboxes does
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Map the call
- devboxes finds each part of the call in the transcript.
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Find the real concern
- You see the customer's real concern quoted, and where it came up in the transcript.
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Score the call
- Each item on the list gets a yes or a no, with a quote.
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Write the coaching
- Each improvement quotes the call and suggests a better line.
- Its reply gives you five questions for the next call.
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