Explain what a change means for customers

Tells you what your customers will notice about a change before you announce it.

What you ask

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2
  1. Lisa

    @devboxes what does #56 change for customers? deciding whether it goes in the newsletter

  2. devboxes APP

    Customers who pay by card now get their receipt as a PDF attachment, where before they got a link. Bank transfer customers see no difference, and receipts sent earlier keep their links. It's worth one line in the newsletter.

What devboxes does

  1. Read the change

    • devboxes reads the change and its description.
  2. Work out what customers notice

    • You get a list of everything customers will notice, and who it affects.
  3. Describe it for customers

    • Its reply tells you what customers will notice and whether it's worth announcing.

Good for

Startups

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