What you ask
support
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@devboxes Müller GmbH and Brandt & Söhne both got their payment reminder twice, on Saturday and again on Monday. can you file it for billing in Linear? please don't fix it yet, Lisa wants to plan it in first
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Looked at 4 sources
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Read this thread
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Found Tuesday's reminder change
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Read the weekend rule in the reminder job
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Filed ENG-219 for billing
Since Tuesday's release, reminders due on a weekend move to Monday, and the job still sends the weekend one too, so those customers get both. I filed
ENG-219 for billing with a recommended fix and left the code as it is.
Filed ENG-219
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What devboxes does
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Read the report
- devboxes retells the report as what the customer did, what they expected and what happened, with a quote from them.
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Check for a known issue
- You see the search terms used, and a matching issue either gets a comment or is ruled out.
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Find the cause
- The cause comes with the files and lines behind it, and whether the problem could be reproduced.
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Find the team that owns it
- devboxes names the team that owns the problem and shows why.
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File the issue
- Its reply links exactly one issue, either the new one or the known one it added the report to.
- A new issue comes with the steps, the cause and a recommended fix.
What you get back
Weekend payment reminders go out twice
- Backlog
- Medium
- Billing
- Bug
Reminders due on a Saturday or Sunday go out on that day and again on Monday.
Cause: Tuesday's release moves weekend reminders to Monday, and the weekend send still runs.
Recommended fix: drop the weekend send once a reminder has moved, and add a reminder due on a Saturday to the reminder tests.
Reported by Müller GmbH (INV-2026-311) and Brandt & Söhne.
Activity
- devboxes created the issue
- devboxes added the Billing label
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