What you ask
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support
2
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@devboxes Draft replies to the three attached emails.
customer-emails.txt Plain Text -
Here are three drafts. Two customers asked about invoice dates and get the same answer. The third wants a refund for an annual plan, which needs your decision, so I left that part open.
What devboxes does
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Sort the emails
- devboxes lists each email you sent once, with who sent it and what they want.
- When an email is urgent, it tells you why.
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Find the answers
- Each customer question gets an answer with its source, or is marked for your team to answer.
- Every answer comes from your request or your company's own pages.
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Draft the replies
- Each email gets exactly one draft reply, written in the customer's language.
- Where a question is marked for your team, the draft leaves a placeholder in brackets for you to fill in.
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Check the drafts
- Each draft answers every question in its email, or marks it for you.
- You get the urgent drafts first, then the others, then the questions your team needs to answer.
What you get back
Replies to three customer emails
- Anna Weber Invoices are dated the day your plan renews. Yours renews on the 3rd.
- Marc Klein Invoices are dated the day your plan renews. Yours renews on the 17th.
- Jana Roth The refund for her annual plan is marked for your decision.
Good for
Every kind of company