Write a help page

Turns a question customers keep asking into a help page.

What you ask

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support

2
  1. Jonas

    @devboxes Write a help page on how to export invoices. Our site is example.com.

  2. devboxes APP

    The help page is attached, with the answer in the first two lines and five steps after it. Your pricing page says exports are in every plan, so the page says that too. I couldn't confirm the file format, so please check it.

    export-invoices-help.md Markdown (raw)

What devboxes does

  1. Read the question and your site

    • devboxes lists the pages on your site that relate to the question, with their addresses.
    • Wherever your site and your request disagree, it makes a note.
  2. Settle differences with you

    • Each of those differences ends with a version you've decided on.
  3. Write the help page

    • The answer comes in the first two sentences, so readers find it right away.
    • Each step is a single action and uses the exact names from your product.
  4. Check every step

    • Each step is backed by your site or your request, and anything it couldn't confirm is listed.
    • You get help-page.md, published, and a reply with the page and the statements that couldn't be confirmed.

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