What you ask
Operations
Acme
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@devboxes I have Müller GmbH's renewal call tomorrow. what did they report this year, and what's still open?
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Looked at 2 sources
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Searched Linear for issues that mention Müller GmbH
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Read the three issues and when they were closed
Müller GmbH filed three reports this year. Two are fixed, and English invoices are still open in the billing backlog. I posted a brief for your call with what to say about English invoices.
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What devboxes does
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Find the customer's reports
- devboxes finds the issues that mention the customer within the period you care about.
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Mark them fixed or open
- Each issue is marked fixed, with the date, or open, with its priority and how long it has been open.
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Write the renewal brief
- The brief lists every report as fixed or open and gives you points to raise on the call.
What you get back
Renewal brief: Müller GmbH
- Fixed on 14 April Invoice PDFs stopped at page one. They now continue on a second page.
- Fixed on 2 June Payment reminders went out twice on weekends. They now go out once.
- Open for 5 months Invoices in English, high priority in the billing backlog. Müller and two other customers asked for them.
- Say on the call Ask which documents they need in English first, so the team can start there.
Good for
Startups and agencies